allocation app

The first in a suite of operational efficiency tools, the LastMileLink allocation app has been created to reduce operational inefficiencies by managing the supply of drivers and demand of bookings, therefore reducing costs and improving the customer experience. This app is perfect for businesses who have operational and customer service trams who manage drivers and deliveries across multiple sectors, including but not limited to, retail, food and pharmaceutical.

the need

Developed in conjunction with CitySprint (the UK’s leading same day delivery network) and utilising over 10 years of industry insight, the allocation app brings innovation and intelligence to last mile delivery for businesses, drivers and consumers.

It offers visibility over job delays, driver effectiveness and utilisation. The allocation app creates the opportunity to make advanced informed decisions about your customer experience through a set of SMART tools for overseeing and predicting the orchestration of jobs to suitable drivers. Your customers demand intelligence, we can provide it.

the detail

  • A clean, clear and intuitive interface
  • Auto allocation – based on your grouping of jobs
  • Quick and easy allocation to drivers
  • Job, courier and map view of your workload, including:
    • SMART driver recommendations on jobs
    • SMART driver routing to guide drivers
  • Key job exceptions presented to your team, allowing them to add a human touch to your service
  • Based on a scalable, responsive platform that is constantly evolving, all with the goal of connecting the driver with the consumer in a seamless way

Allocation app LastMileLink Technologies

more information

For more information on how this app could be used to increase operational efficiencies across various sectors, contact us today.

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